Posts Tagged ‘WOW! transformations’

Talent Management Trends: Are You Onboard or Drifting?

Tuesday, February 1st, 2011

How often have you heard a business executive brag that “our people are our most important asset”?  Sounds good, but how many companies actually work strategically to enhance that asset?

A recent post on The Daily Recruiter reviewed emerging trends in “talent management,” the process of attracting, developing and retaining skilled employees.  The article went to the heart of the issue quickly: A structured talent management process wіll systematically close thе gap between thе human capital аn organization currently hаѕ аnd thе leadership talent іt wіll eventually need tο respond tο tomorrow’s business challenges.

I was gratified to see the article reaffirmed beyondboarding™ – a strategic approach to employee and organizational growth and development – that WOW! transformations has been helping organizations implement as part of their talent development initiatives.  Most onboarding programs for new employees have a short shelf life; they begin with a flurry of activity, but the energy all but dissipates within a few months.  Beyondboarding™ actually precedes a hiring decision by assessing talent needs and continues throughout an employee’s career with the company.  Not only does its duration span through lifetime of service, its strategic outlook continually assesses an individual’s needs for re-orientation, learning and development.

The article suggests several important strategies of talent management, including:

  • Attracting talent. Creating assessment, selection strategies and processes is a critical first step in attracting qualified talent in the current economy and gives you a leg up on the competition.
  • Retaining the best people.  Wіth 75 percent οf employees looking fοr nеw employment opportunities аt аnу given time аnd five million Baby Boomers expected tο retire іn thе next few years, thе war fοr talent іѕ οn.
  • Developing talent.  Providing your employees with opportunities for development such as executive coaching, career development аnd leadership development programs.
  • Transitioning talent out of the company.  Thе benefits οf offering exiting employees quality transition programs far outweigh thе costs аnd risks οf nοt providing thеm.

Beyondboarding™ is an effective strategy because it incorporates all the stages of an individual’s career development within the context of an organization’s needs for the future.  To learn more about how beyondboarding™ can help your company, click here.

A Webinar That Hits Home

Thursday, January 13th, 2011

Reviewing upcoming webcasts by the Human Capital Institute (HCI), one in particular stands out to me:  Best Talent Management Strategy Practices: Learning as a Core Component for Optimum Results.  It focuses on:

  • The important of lifelong learning for the talent in our organizations.
  • How organizations fail to include learning as a core component in
    talent initiatives
  • The idea that learning and development must be key levers in the talent management process to realize the full return and potential of talent.

This attracted me because it fits in with WOW! transformations concept of beyondboarding(tm), and I registered immediately for the webcast.

I completely agree that learning helps drive the talent lifecycle.  I’m eager
to hear how “learning and development increases the effectiveness of multiple talent management processes, including performance management, succession planning, career planning, and new hire onboarding.”

(You can register for this webinar at http://www.hci.org/webcasts/schedule.)

Get Onboard and Go Beyond

Wednesday, January 5th, 2011

If you make one business goal this year, it should be to focus on keeping your top talent on your payroll. It’s a problem many don’t think about until it’s too late, but this could be the year that turnover rears its ugly head and cripples your business.

On January 5, 2011 The Conference Board, a non-profit business research association, released initial findings from its annual survey of employee job satisfaction. “Americans of all ages and income brackets continue to grow increasingly unhappy at work — a long-term trend that should be a red flag to employers,” says the Board’s press release. The study shows job satisfaction at a 20-year low due to economic instability, poor management, and the overall lack of appreciation of human talent.
 
The study presents a challenge that strikes at the heart of what we do at WOW! transformations. We help you create a workplace that nurtures talent from Day 1, building job satisfaction and a commitment to your bottom line.
 
“All Aboard,” the Workplace Rx column in this month’s T&D Magazine highlights one way we do just that. Working with an international pharmaceutical company, WOW! transformations designed and developed an initiative that positioned the company to retain top talent, engage employees and achieve business sustainability. As the article states, we at WOW! transformations “branded the initiative as a means to jumpstart culture assimilation from the day employees were hired, and to cultivate employee career development throughout their lifetime of service at the organization.”
 

Increasing job satisfaction and engagement takes more than an orientation program. At WOW! transformations, we call the process beyondboarding(tm). It broadens the idea of onboarding, which helps employees fully engage in a workplace, to include pre-boarding, sourcing and selecting the right people, and post-boarding, nurturing talent through learning and development initiatives throughout the lifetime of service at your company.
 
To understand how our work is transforming organizational culture, click below to read the full T&D Magazine Workplace RX column “All Aboard,” and see how an international pharmaceutical company put beyondboarding(tm) to work.

T&D Mag article Jan 2011 

Turnover Cloud

Monday, October 25th, 2010

 

Can you see the clouds on the horizon?

A “perfect storm” is gathering, one that will punish the unprepared and reward the nimble. The storm metaphor may be figurative, but the disruption will be quite real.  So get ready for what The New York Times (Oct. 16, 2010) called a “Turnover Storm.”

As Jon Picoult wrote: “Layoffs, cutbacks and stress inflicted on employees in the economic downturn have left many of them discontented and disengaged.  As this pent-up frustration is released, the impact on businesses, their work forces and their customers will be pronounced.”

One consequence is likely to be a mass exodus from businesses that proclaim “our people are their most precious assets,” when in fact those assets have been ignored, downsized, laid off and abandoned by the thousands.  But the casualties are not the eye of the brewing storm; it’s the survivors who have witnessed the corporate carnage who are ready to bolt.

Turnover of any size hurts business.  Costs go up to pay off those heading for the door.  Replacing them involves recruiting, interviewing, testing, hiring and training others.  Replacement costs can be up to three or four times the salary of the departing employee.  If turnover is low, a well-financed company can ride out the disruption.  If turnover is sudden and larger than expected, as it may be when the economy turns around, the impact on a company can be devastating.

Can the storm be avoided?  Of course, but it requires calculated attention to employee needs, what we at WOW! transformations call beyondboarding™.  Most companies can manage the minimum requirements of onboarding, but too many stop the process after 30 or 90 days.  Employees who haven’t learned to swim in that time are destined to tread water in the surf of the company’s culture. 

Beyondboarding™ assumes the process of onboarding should continue throughout an employee’s career. Orientation doesn’t stop when you’ve figured out where the coffee machine is or how your 401(k) is funded.  Neither does skills training, professional development, mentoring and career development.  Employees need companies to drop the slogans about people as assets and turn to the hard work of investing in those “people” assets. 

Good companies will use the coming storm as an opportunity to attract talent from those losing it.  Great companies will continue to develop talent, retain key people and attract new ones.  Here’s where their company’s brand as a ‘great place to work’ will be an important life jacket in the turbulence.  Others may be swamped in the storm.

Are you a hoarder?

Wednesday, September 29th, 2010

 

Look around your office — do you have boxes filled with files?  How about your filing cabinets?  Are they bursting with old documents you haven’t looked at in years, but keep anyway because you know the information will be helpful one day?  Have you filled up boxes with old folders, notebooks and outdated documents all to be used at a later date? 

And what about that nasty storage closet? And don’t forget those CD’s you have burned to store old files, and your jump drive that is your back-up system. 

So … are you a hoarder?

Admit it. You might be a hoarder, ripe for an intervention. Mariette Edwards of Star Maker Enterprises found herself close to that point.

“I’ve created a vast amount of intellectual property over the past 15 years,” said Mariette, owner of Star Maker Enterprises.” Working with WOW!’s principal Nettie Nitzberg, Mariette sifted through 15 years of experience to come up with two marketable products. Her wealth of intellectual property has now taken the shape of a new book, “The Creative Curse: Why Creativity is Not Enough,” and a companion workshop that takes her “Pitching for Buy-In™” program to a whole new level. “WOW! transformations puts a frame around your objectives, and helps to organize your materials into a logical flow,” Mariette said. “The result is a transformation into something much more valuable and marketable.”

WOW! transformations can help you sift through your piles, take a second look at your materials and shed new light on ways to optimize your expertise. You don’t need to reinvent the wheel. You probably have everything you need to get started on repurposing existing materials. A new look at old materials, along with your subject matter expertise, can help grow your business, develop your employees or position yourself as a thought leader.

Here are five things you can do right now to begin your own intervention:

  1. Look through your storage closet and pull out an old program or notebook you wrote five years ago and review the content for ideas.
  2. Clean out your filing cabinet and see what files have similar topics.
  3. Look back at your client list and think about the various projects you worked on several years ago and what really wow’d your clients.
  4. Review existing research, white papers or articles you’ve written and think of ways to use the content.
  5. Write down your book ideas and then pull out old files and see what content you already have to get started.

Still challenged on how to get out of the clutter and into new opportunities? That’s where WOW! transformations comes in. We’ll help you get started.

Click here to assess your inventory.   Complete the inventory assessment within the next 10 days for a free 30-minute call to discuss ways to stop hoarding and start making money.

Opportunity knocking? It’s Time to Optimize Your Expertise

Monday, September 13th, 2010

 

For healthcare consultant Kim Gay, the invitation to lead a three-hour program at an upcoming state association meeting was a golden opportunity. She’d be able to display her expertise in front of an influential audience of 300 people.

It would have been perfect — except she bombed.

“While it was a tough topic and a bad timeslot, the truth is I simply wasn’t at my best,” said Kim, founder of MATCH Healthcare Consulting. “I could have prepared in a completely different way.”

So when the next speaking opportunity came around two months later, Kim turned to WOW! transformations and the consulting company’s Optimize Your Expertise™, a process that helps a business owner capitalize on her expertise through the creation of customized programs and presentations designed to position her as a thought leader.

After several working sessions with WOW! transformations principal Nettie Nitzberg, Kim had a presentation worthy of her expertise and industry status.

“I was determined to be more than a talking head, and that’s where WOW! transformations came in,” said Kim. “Nettie truly understands learning design and how to take your objectives and turn them into an impactful interactive and engaging presentation that highlighted my expertise in the best format possible for the audience.”

Kim described her new presentation as “much more professional and branded.” The presentation, which can be repurposed into a shorter presentation or longer workshop, includes exercises, case studies and smooth transitions from one example to another.

But her work with WOW! transformations hasn’t stopped with one presentation.

“The way I work has changed because I now have Nettie and WOW! transformations as a resource, and we are pinpointing my expertise and building a business around it,” Kim said. “Nettie looks at things in a different way, and sees knowledge in me that I miss myself.”

“She helps you realize your expertise — you can’t optimize it until you realize it.”

Do you want to learn more about Optimizing Your Expertise? Join WOW! transformations principal Nettie Nitzberg on Sept. 15 from 6 p.m.-8 p.m. for a workshop at ROAM Atlanta, 5815 Windward Parkway, Suite 302, Alpharetta, GA 30004. Cost is $15. Click here to register. (Note: This is part of ROAM’s Women Entrepreneurs series; both men and women are welcome to attend.)

How Are You Optimizing Your Expertise?

Tuesday, September 7th, 2010

 

Mariette Edwards has gathered a great deal of knowledge in her 15 years as an executive coach. For Mariette, the question was not, “What do I have to work with?” but a question of how to put all this knowledge to work to grow her business.

“I’ve created a vast amount of intellectual property over the past 15 years,” said Mariette, owner of Star Maker Enterprises . “And while I was doing this, I stayed in the background. I knew it was time for me to step out from behind the curtain and get in front of a broader audience.”

Enter WOW! transformations and the consulting company’s Optimize Your Expertise™, a process that helps a business owner capitalize on her expertise through the creation of customized programs and presentations designed to position her as a thought leader.

Working with WOW!’s principal Nettie Nitzberg, Mariette sifted through 15 years of experience to come up with two marketable products — a book and a workshop.

“I put everything I had in front of Nettie,” Mariette said. “She helped me see what was related, and how my materials worked together. WOW! transformations helped me optimize my expertise by serving as my filter — what wasn’t important was washed away, and what was important stayed to work for me in a new way.”

Mariette’s 15 years of intellectual property has now taken the shape of a new book, “The Creative Curse: Why Creativity is Not Enough,” and a companion workshop that takes her “Pitching for Buy-In™” program to a whole new level.

“WOW! transformations puts a frame around your objectives, and helps to organize your materials into a logical flow,” Mariette said. “The result is a transformation into something much more valuable and marketable.”

Do you want to learn more about Optimizing Your Expertise? Join WOW! transformations principal Nettie Nitzberg on Sept. 15 from 6 p.m.-8 p.m. for a workshop at ROAM Atlanta, 5815 Windward Parkway, Suite 302, Alpharetta, GA 30004. Cost is $15. Click here to register. (Note: This is part of ROAM’s Women Entrepreneurs series; both men and women are welcome to attend.)

Vineyards Realize The Power Of Training Customers

Tuesday, August 24th, 2010

 

In a recent Atlanta Journal Constitution article “Vineyard Tours Take From Grape To Glass” (http://www.ajc.com/travel/vineyard-tours-take-visitors-594726.html) by Michelle Locke, Clay Mauritson, winemaker at Mauritson Winery, says, “I just see a huge benefit to getting people in the vineyard and showing them how the wine is made.” The article goes on to explain that vineyard managers are realizing it takes more to sell wine – there is an entire process that needs to happen to educate the end-user. 

Mauriston Winery has developed walking tours that put the consumer in the field to see firsthand how the wine-making process works, feels and smells.  From a learning perspective, the winery has incorporated a variety of training approaches to appeal to its customers. “It’s a passive education,” says Mauritson. “When they notice those things, what they’re really doing is the essence of viticulture. You’re not shoving it down their throat with hoity-toity wine talk, you’re really letting them find out.”

Other vinters are using similar approaches to connect to and educate customers. They say great wine is made in the vineyard. Now some vintners are inviting guests to check that out through walking tours aimed at giving the real dirt on winemaking.

Are You Ready for Recovery?

Wednesday, August 18th, 2010

 

A shaky economy may have kept many employees tied to their jobs, but with recovery comes opportunity. What are you doing now to keep your best employees committed to your company instead of looking for a better offer?

An Aug. 13 article from Bloomberg Businessweek says, “Employee engagement will play a critical role for organizations actively looking to gain competitive advantage in both short- and long-term time horizons.”

Citing recent employee engagement research from the Corporate Executive Board, the article drops a number that should make business owners a bit nervous: Less than one quarter of employees (23 percent) exhibited a high level of “intent to stay,” a leading measure of turnover, in the second quarter of 2010.

The Corporate Executive Board is a for-profit, publicly traded firm that provides best practices research and analysis to business executives and professionals worldwide. The extensive employee engagement study also found that the employees most committed to their organizations put forth 57 percent more effort and are 87 percent less likely to leave their company than employees who consider themselves disengaged.

The hidden cost of turnover can cripple a company. What are you doing proactively to keep your employees engaged and satisfied?

Click here to learn how WOW! transformations beyondboarding™ program can help prepare your company for recovery.

What’s Your Pain?

Wednesday, July 14th, 2010

Every company experiences growing pains. But do you know what’s actually causing the pain?

Turn your attention to your employees. No, they are not causing the pain — inadequate training and development of key employees are the likely culprits.

Some companies do a fairly good job with onboarding — the process of assimilating new employees into the organization with the tools, knowledge and information they need to be successful and productive from the start of employment. Others may be successful at preboarding — the assessment of what the company needs before a hire is made.

But few create a company initiative that goes beyond the basics and truly embraces an employee from pre-hire to exit strategy.

That’s where WOW! transformations beyondboarding™ comes in — it’s a comprehensive  approach that goes beyond preboarding and onboarding to establish a company culture that supports organizational growth and increased profits.

WOW! transformations recently hosted a group of business leaders to explore the idea of beyondboarding™.  The group included business owners, management consultants, human resource and organizational development practitioners, executive coaches, lawyers and marketing professionals.

“Most companies don’t know what their solution is — they just have pain,” said Stephanie Williams, president of Ignite Marketing. “Beyondboarding™ is a value proposition to a company. It’s a holistic view: What is the cost benefit of getting the right people in the right positions — and beyond that, how can they then grow into a leadership position and truly contribute to the company?”

Beyondboarding™ takes a strategic approach to three key areas: Developing the skills of an employee, creating a connection between the employee and the success of the company and positioning the organization for sustained growth.

While most onboarding programs end within the first few months on the job, beyondboarding™ strategies continue throughout employment employment.  Beyondboarding’s™ holistic approach provides employees a sense of ownership and belonging that results in pride in their work and as a result, increased customer satisfaction and company growth. With beyondboarding™, a company can:

  • Reduce employee turnover
  • Benefit from engaged leadership
  • Reach higher levels of employee satisfaction
  • Sustain an environment focused on learning and development
  • Attract a highly qualified talent pool

WOW! transformations’ beyondboarding is the bridge that supports an employee throughout her lifetime of service at your company.